Customer reviews

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Average rating
4.9/5
5

Excellent

Das Personal ist jung, kompetent und freundlich. Das Hotel ist etwa 30 Minuten Fußweg von Wawel und Markt entfernt gelegen und recht neu (beim Versuch der Vorinformation über die Situation vor Ort per Street View findet man eine leere Fläche), die Zimmer modern und in sehr ordentlichem Zustand. Das WLAN ist sehr gut. Das Frühstück ist reichhaltig und vielfältig. Hier sorgt das Personal für die schnelle Schließung von Lücken am Büfett und dafür, dass frei gewordene Sitzplätze sehr schnell wieder von neuen Gästen genutzt werden können. Wir hatten ein Zimmer unterm Dach gebucht. Die Klimaanlage sichert trotz hoher Sonneneinstrahlung angenehme Temperaturen. Vermisst haben wir eine Minibar, nicht wegen der dort vom Hotel bereitgestellten Getränke (die gab es trotzdem und auch die Möglichkeit, sich Tee oder Kaffee selbst zuzubereiten), sondern um kleine Einkäufe frisch zu halten. Gut wäre auch ein Hinweis, dass Hotelgäste mit gebuchtem Parkplatz in der Tiefgarage dort sofort einfahren können oder sollten und danach erst einchecken (alternativ: kleiner Kurzparkbereich vor dem Hotel). Die (von einem Parkwächter kontrollierte) Parkplatzsituation im Bereich der Lwowska-Straße ist sehr angespannt. Und die vorgegebene Parkordnung längs halb auf dem Gehweg „schmerzt“ angesichts der hohen Bordsteine Fahrer und Auto.
Hotel guest
13-Jun-2019

Hotel response

Dear Guests, We are delighted reading Your review. We always strive to fulfil our main aim which is our Guest’s satisfaction! Therefore we would like to kindly inform that only rooms at the attic are not equipped in a fridge. For the future stays we advise to book any other type of rooms and we ensure You that there will be a fridge and possibility of kitchenette. It was a pleasure to host You and we hope to welcome You again in Lwowska 1. Kind regards, Monika Wertka Front Office Supervisor

5

Excellent

The whole stay was fantastic. Check-in was very easy and theam who checked us in was very friendly and helpful. The room was lovely and very clean. The restaurant is a lovely space and the food and drinks were very nice. Housekeeping staff were very pleasant. Everyone we met in the hotel was lovely and I would recommend the hotel to anyone visiting Krakow
Hotel guest
22-May-2019

Hotel response

Dear Jean, On behalf of all staff members I would like to thank You for very nice review! It is very nice to know that accommodation and restaurant met Your expectations, too. We are looking forward to Your return to Lwowska 1 in the future! Best regards, Piotr Motak Front Office Manager

4

Very good

The hotel was very nice and clean with friendly staff who were very helpful. It is a good location within walking distance to all tourist spots. We did not eat at the restaurant but it looked lovely and heard nothing but good things about it. Very good quality hotel for the price.
Hotel guest
20-May-2019

Hotel response

Dear Morven, Thank You very much for Your review. We are glad that our services have met Your expectations! Best regards, Piotr Motak Front Office Manager

5

Excellent

das Hotel bietet moderne Zimmer mit kleiner kocheinheit. Zur Altstadt sind es nur 4 Straßenbahn Stationen Frühstück ist auch super
Hotel guest
28-Apr-2019

Hotel response

Dear Marina, Thank You for so nice review! We hope we will have an occasion to host You again in the future. Best regards, Piotr Motak Front Office Manager

4

Very good

Very nice hotel, friendly staff and clean rooms. Comfortable bed! Breakfast was bit pricey but still okay. Coffee was really good but I would wish more variety with the food. Free wifi is big plus! I would stay here again.
Hotel guest
8-Apr-2019

Hotel response

Dear Sirja-Riina, Thank You for a nice review and useful remarks! Best regards, Piotr Motak Front Office Manager

5

Excellent

Staff were wonderful and room was amazing. The only thing I would improve were the blinds as they were useless in the attic room.
Hotel guest
2-Apr-2019

Hotel response

Dear Hamish, It was very nice to find out that You were so content with Your stay at Lwowska 1! Our staff members do their best in order to make Guests' experiences as unforgettable as it is possible. Moreover, thank You for a useful remark about blinds, we are going to improve it. Best regards, Piotr Motak Front Office Manager

5

Excellent

We spent two nights at Lwowska 1, our first visit to Kraków. The hotel is well-connected to the city centre – a 5-minute train ride from Kraków Główny, the central railway station – and the quality of the accommodation is truly superb. The room we stayed in was spacious, spotlessly clean, and modern. The bed was comfortable and we greatly enjoyed being able to make ourselves a cup of tea and coffee in the morning. The aparthotel has a spa area with saunas which we didn't use, however it's a welcome addition for those guests who might want to give it a go. We have thoroughly enjoyed our stay and will definitely book again for our next trip to Kraków!
Tomasz Kozlowski
31-Mar-2019

Hotel response

Dear Tomasz, Thank You for a great review! It is very nice to know You liked the accommodation and location of Lwowska 1. We will be looking forward to Your return to our Aparthotel! Best regards, Piotr Motak Front Office Manager

4

Very good

The temperature control is mounted near the bed and shines very brightly, which is disturbing during the night (I covered it with a sheet of paper).
Hotel guest
7-Mar-2019

Hotel response

Dear Franziska, Thank You for the high mark! We are also grateful for valuable information about disadventage of temperature control - we will do our best to use it for improve our services. Best regards, Piotr Motak Front Office Manager

5

Excellent

Stanza meravigliosa, pulitissima e nuova. tutti i servizi extra perfetti, i ragazzi al front office erano gentili e professionali. In una zona antica e affascinante, punto perfetto per girare la città. Nikola del front office è stato fantastico, davvero disponibile ad ogni richiesta! Ci ritorneremo sicuramente.
Patrizio Brianti
8-Feb-2019

Hotel response

Dear Patrizio, Thank You for your nice opinion. It is very satisfying to know that the Front Office Staff impressed You favourably! We hope we will have a chance to host You again in the future! Best regards, Piotr Motak Front Office Manager

5

Excellent

Thank you for the pleasant stay, we enjoyed your hospitality a lot!
Hotel guest
30-Jan-2019

Hotel response

Dear Lukas, Thank You very much for a nice opinion. It is so pleasant to know that our hospitality is on a high level! Best regards, Piotr Motak Front Office Manager

5

Excellent

Second stay this year and standards were the same Didn’t like the lighting and mirrors around the bar. It wasn’t as welcoming and not somewhere you could stay for more than one drink. May be better moving it to another location to get people to spend more at the bar?
Hotel guest
14-Dec-2018

Hotel response

Dear Andrew, Thank You very much for Your great review and remark. We are going to do our best to improve the atmosphere in the lobby and bar area. We hope You will visit us again soon! Best regards, Piotr Motak Front Office Manager

5

Excellent

excellent! Room is quiet & clean and staff is kind & nice!
Hotel guest
5-Dec-2018

Hotel response

Dear Hyun Je Cho, Thank You for Your great opinion. It is very nice to know that You spent in our Aparthotel memorable time. We hope we will have a chance to host You again soon! Best regards, Piotr Motak Front Office Manager

5

Excellent

We are pleased to stay in Lwowska 1 hotel.
Hotel guest
15-Nov-2018

Hotel response

Dear Liudmyla, Thank You very much for Your feedback! We are glad that Aparthotel Lwowska 1 met Your expectations and Your rating is so high. It was a pleasure to host You and we hope You will visit us again soon! Best regards, Piotr Motak Front Office Manager

5

Excellent

Rewelacyjna obsługa, świetne pokoje i doskonała lokalizacja. Polecam Maciej
Hotel guest
22-May-2019

Hotel response

Szanowny Panie Macieju, W imieniu całej załogi serdecznie dziękuję za miłe słowa! Zapraszamy do ponownej wizyty. Pozdrawiam, Piotr Motak Kierownik Recepcj

5

Excellent

Dobra lokalizacja, pyszne śniadania, wysoki standard obiektu, bardzo duże i nowoczesne pokoje, świetny stosunek ceny do jakości.
Hotel guest
30-Apr-2019

Hotel response

Szanowny Panie Piotrze, Szczerze dziękujemy za bardzo dobrą opinię na temat naszych usług. Cieszymy się również, że uznał je Pan za warte swojej ceny! Pozdrawiam serdecznie, Piotr Motak Kierownik Recepcji

5

Excellent

Jestem bardzo zadowolona z kolejnego pobytu w Aparthotel Kraków, ul. Lwowska :) W hotelu panuje niemal rodzinna atmosfera. Pracownicy są bardzo pomocni i uczynni. Śniadania przepyszne-polecam gorąco. Dziękuje za wspaniały pobyt w Krakowie i pozdrawiam wszystkich pracowników. Do zobaczenia wkrótce :)
AGNIESZKA SZUKAŁA
7-Apr-2019

Hotel response

Szanowna Pani Agnieszko, W imieniu całej załogi serdecznie dziękuję za miłe słowa i pozdrowienia! Czekamy na Pani powrót na Lwowską! Pozdrawiam serdecznie, Piotr Motak

5

Excellent

Krótki pobyt służbowy w Krakowie. Lokalizacja bardzo dobra, standard pokoju bardzo dobry. Śniadanie - OK. Restauracja, "Zielonym Do Góry" - fajna. Bardzo miłe Panie w recepcji. Zdecydowanie polecam.
Hotel guest
18-Mar-2019

Hotel response

Szanowny Panie Ludomirze, Dziękujemy za Pana recenzję! Również w imieniu pracowników restauracji, cieszymy się bardzo, że również oferowane przez nas wyżywienie trafiło w Pana gust. Pozdrawiam serdecznie, Piotr Motak Kierownik Recepcji

5

Excellent

Fantastyczna obsługa, upgrade pokoju, piękny, ogromny, czysty i ładnie urządzony apartament, wygodny podziemny parking, doskonała lokalizacja, urozmaicone śniadanie, idealny na pobyt w Krakowie/Kazimierzu. Bardzo dziękujemy i pozdrawiamy.
Hotel guest
17-Mar-2019

Hotel response

Szanowna Pani Justyno, Jesteśmy wdzięczni za bardzo miłą dla nas recenzję! Cieszymy się, że nasz Aparthotel spełnił Pani oczekiwania wobec komfortu wypoczynku, lokalizacji oraz usług dodatkowych. Liczymy, że będziemy mogli gościć Panią ponownie w przyszłości! Pozdrawiam serdecznie, Piotr Motak Kierownik Recepcji

5

Excellent

Szczerze polecam. Pokoje ładne, czyste i przestronne. Materac na łóżku... O rety, w swojej sypialni zmieniam na taki sam ? Myślę, że będzie to mój ulubiony hotel w Krakowie
Hotel guest
12-Mar-2019

Hotel response

Szanowny Panie Piotrze, Serdecznie dziękujemy za doskonałą opinię! Cieszymy się również, że materac zapewnił Panu komfortowy wypoczynek. Zapraszamy do odwiedzenia nas w przyszłości! Pozdrawiam serdecznie, Piotr Motak Kierownik Recepcji

5

Excellent

Ładne, wygodne i bardzo przestronne pokoje, ładna sauna, świetne położenie i przystępna cena, naprawdę nie mogę powiedzieć złego słowa.
Hotel guest
27-Feb-2019

Hotel response

Szanowny Panie Piotrze, Serdecznie dziękujemy za miłe słowa! Cieszymy się bardzo, że zarówno nasz Aparthotel jak i jego lokalizacja trafiły w Pana gust! Z poważaniem, Piotr Motak Kierownik Recepcji


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